Privacy Policy
www.polarpro.com
Type of website: Ecommerce
Effective date: 7th day of March, 2023
www.polarpro.com (the "Site") is owned and operated by Polar Pro Filters, Inc.. Polar Pro Filters, Inc. is the data controller and can be contacted at:
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Phone: (949) 220-9395
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users; and
The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of the Terms of Use for the Site.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
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IP address;
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Location;
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Hardware and software details;
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Clicked links;
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Content viewed; and
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Online identifiers
Data Collected in a Non-Automatic Way
We may also collect the following data when you manually create an account on our Site:
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First and last name; and
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Email address.
Cookie and Pixel Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
Functional cookies: Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
Analytical cookies: Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;
Targeting cookies: Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and
Third-Party Cookies: Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
Monitor user preferences to tailor advertisements around user interests.
Additionally, we use pixel tags to track our customers’ usage of the Site and to understand our customers’ preferences. This enables us to provide services to our customers and improve their online experience. We pixel tags to obtain aggregate data about Site traffic and interaction, to identify trends and obtain statistics so that we can improve the Site.
When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
No data is sold to third-parties.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
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To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
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To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
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To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
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Analytics and advertising.
The data we collect when the user performs certain functions may be used for the following purposes:
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Communication with the User, and to secure the User's account.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
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If the law requires it;
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If it is required for any legal proceeding;
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To prove or protect our legal rights; and
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To buyers or potential buyers of this company in the event that we seek to sell the company.
Advertising
We may disclose your personal information for a business purpose. We have disclosed the following categories of personal information about consumers in the past twelve (12) months:
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Identifiers;
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Internet or other electronic network activity information; and
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Inferences drawn from any of the personal information listed above to create a consumer profile.
We disclose personal information to the following categories of third parties:
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Online advertising companies.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
How We Protect Your Personal Data
All data is only accessible to our employees. Our employees. Exposure or misuse of user data in any way by an employee will result in that employee's termination.
While we take reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.
When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.
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You can withdraw your consent by: Contacting PolarPro by email at: jeff.spirk@polarprofilters.com.
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:
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Users have provided their consent to the processing of their data for one or more specific purposes; and
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Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are: Providing users with the most streamlined, unintrusive shopping experience possible.
Your Rights as a User
Under the GDPR, European data subjects have the following rights:
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Right to be informed;
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Right of access;
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Right to rectification;
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Right to erasure;
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Right to restrict processing;
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Right to data portability; and
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Right to object.
Children
The minimum age to use our website is 16 years of age. We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer by email at:
How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:
You can opt-out of the use of your personal data by changing your cookie settings in your browser. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority.
Changes To This Privacy Notice
We may amend this Privacy Notice from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend you check this Privacy Notice from time to time to ensure you are aware of any changes. If necessary, we may notify you by email of changes to this Privacy Notice.
Consent
By using the Site, the User consents to the terms of this Privacy Policy.
Contact Information
If you have any questions or concerns, you can contact us at:
(949) 220-9395