Term Of Use

POLARPRO WEBSITE TERMS OF USE

Polar Pro Filters, Inc. (“PolarPro”) thanks you for your interest in our products, services, and content platforms, including our website at www.polarpro.com (the “Site”). By accessing the Site or any services provided through the Site you acknowledge you have read, understand and agree to be bound by the following Terms of Use (collectively “Terms”). If you do not agree to all the Terms you cannot access the Site.

USE BY MINORS

If you are under 18, you should receive permission from a parent or legal guardian before you:

Buy anything on the Site;
Enter any contest requiring information about you; or
Transmit information or User Content to the Site.

PURCHASES AND RETURNS

Goods and services purchased through the Site may be subject to additional terms and conditions. Additional terms and conditions are incorporated into these Terms by reference. If there are any conflicts between these Terms and the specific terms and conditions, the specific terms and conditions will control regarding your use of that section of the Site, or those goods or services.

PolarPro may make changes to any products or services offered on the Site. Prices may be changed at any time without notice.

Purchase of goods and services via the Site will require the user to provide personal information. PolarPro makes all efforts to keep information secure and confidential.

All purchases of physical goods from the Site are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon delivery to the carrier.

PolarPro does not take title to or honor return of a physical item until the item is received. A refund may be issued without requiring return, at PolarPro’s discretion. Please see PolarPro’s return policy here.

TRANSMITTED MATERIAL

Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others, even if there is a special notice a transmission is encrypted. While PolarPro will keep the information confidential, sending information to PolarPro does not cause PolarPro to have any special responsibility for the information.

PRODUCT DESCRIPTION

PolarPro attempts to accurately describe all goods and services sold through the Site. Information about product or service compatibility and capability will be as current and accurate as possible. PolarPro does not warrant product and service descriptions are error-free. Information on the Site may be out of date, and PolarPro does not commit to update all materials on the Site with respect to such products and services. If a product or service is not as described, it may be returned and refunded at a rate determined to be fair by PolarPro.

USER CONTENT DISCLAIMER

Certain features of the Site, such as the Venture Blog and links to social media platforms, permit uploading and publication of User Content. “User Content” may include photos, video, text, or other types of works. PolarPro expressly disclaims any and all liability in connection with User Content. PolarPro is under no obligation to edit or control User Content submitted by others. PolarPro reserves the right to remove or edit User Content at any time and without notice.

NOTICE OF INFRINGING USER CONTENT

PolarPro respects the intellectual property of others. We welcome the reporting of any Content on the Site you believe has been copied or disseminated in a way constituting copyright infringement. Infringing content can be reported to PolarPro by email to jeff.spirk@polarprofilters.com. Please forward the following information:

Your name, address, telephone number, and email address;
A description of the copyrighted work that you claim has been infringed;
The exact URL or a description of where the alleged infringing material is located;
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
An electronic signature of the person authorized to act on behalf of the owner of the copyright interest; and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

PolarPro will promptly investigate any reported material and remove material determined to be infringing. By this notice, PolarPro seeks to preserve any and all exemptions from liability that may be available under the copyright law but does not declare it is a service provider as defined in 17 U.S.C. § 512(c) or elsewhere in the law of the United States or any state or territory within the United States.

OWNERSHIP

All materials on this Site, including but not limited to pictures, text, code, visual interfaces, user interfaces, and video, are protected by copyright under U.S. copyright law, international conventions, and other copyright laws. You cannot use the materials, except as specified herein. There are a number of proprietary logos, trade dress, and trademarks on the Site. Use of these materials on the Site is not a grant to use the materials. Trademarks may only be used as directed on the Site, with the proper designation.

LINKS

This website may contain links to other Internet sites. PolarPro provides such links for your convenience only and is not responsible for the content of any website linked to or from this Site. Links from this Site to any other website do not mean that PolarPro approves of, endorses, or recommends that website. PolarPro disclaims all warranties, express or implied, as to the accuracy, legality, reliability, or validity of any content on any other website.

CONTESTS

This Site may contain contests, promotions, or similar features. The Site may offer prizes or require submission of User Content or information about yourself. Each contest has its own rules, which must be read. Entering the contest or participating in a promotion or similar feature constitutes agreement with its specific terms and these Terms. PolarPro reserves the right to award or withhold contest prizes at its sole discretion, within the terms of the contest.

GOVERNING LAW

These Terms are governed by the laws of the State of California without regard to conflict of law principles. If a lawsuit or court proceeding is permitted under these Terms, then you and PolarPro agree to submit to the personal and exclusive jurisdiction of the state courts and federal courts located within Orange County, California to litigating any dispute. We make no representation that the Site or any material included in the Site are appropriate or available for use in your location.

INDEMNITY

You agree to indemnify, defend, and hold PolarPro and all of its agents, employees, information providers, licensors and licensees, and officers, (collectively “Indemnified Parties”), harmless from and against any and all liability and costs (including, without limitation, attorney’s fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms or the foregoing representations, warranties, and covenants. You will cooperate as fully as reasonable.

POLARPRO’S RIGHT TO CHANGE THESE TERMS AND CONDITIONS OF USE OR CONTENT ON THE SITE

We reserve the right to change these Terms at any time. Altered versions of these Terms are effective upon their publication. Please check the terms periodically for changes. Continued access of the Site constitutes agreement to be bound by the updated or altered terms. If you do not agree to be bound by the modified terms, you must immediately cease access and use of the Site. Disputes arising under the Terms will be resolved in accordance with the version of these Terms in effect at the time the dispute arose.

Mobile Message Service Terms and Conditions

Last updated: 3/7/2025

The PolarPro mobile message service (the "Service") is operated by Polar Pro Filters, Inc. (“PolarPro ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to PolarPro’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of PolarPro through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with PolarPro. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +1 (833) 572-0219 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other PolarPro mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 (833) 572-0219 or email support@polarpro.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice www.polarpro.com/pages/privacy-policy.